Agile Marketing as a Mediator Between Entrepreneurial Orientation and the Effectiveness of MSME Digital Marketing in Tarakan City
Abstract
This study investigates the mediating role of agile marketing in the relationship between entrepreneurial orientation (EO) and digital marketing effectiveness among Micro, Small, and Medium Enterprises (MSMEs) in Tarakan City, Indonesia. In today’s competitive and rapidly evolving digital economy, MSMEs require marketing strategies that are both flexible and responsive to dynamic market conditions. Drawing on a quantitative design, data were collected from 150 MSME actors actively engaged in digital marketing and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that EO exerts a significant positive influence on digital marketing effectiveness and that agile marketing partially mediates this relationship. These results highlight the importance of adaptive capabilities in translating entrepreneurial intent into measurable marketing outcomes. The study contributes to entrepreneurship and marketing scholarship by positioning agile marketing as a dynamic capability that enables MSMEs to convert entrepreneurial orientation into sustainable digital performance, with particular relevance for geographically constrained island economies such as Tarakan.
Keywords: Entrepreneurial Orientation; Agile Marketing; Digital Marketing; MSMEs; Tarakan City; PLS-SEM.
Full Text:
PDFReferences
Ahlstrand, B., Lampel, J., & Mintzberg, H. (2001). Strategy safari: A guided tour through the wilds of strategic management. Simon & Schuster.
Barrales‐Molina, V., Martínez‐López, F. J., & Gázquez‐Abad, J. C. (2014). Dynamic marketing capabilities: Toward an integrative framework. International Journal of Management Reviews, 16(4), 397–416.
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing. Pearson.
Chiu, H.-C., Hsieh, Y.-C., & Kao, C.-Y. (2005). Website quality and customer’s behavioural intention: An exploratory study of the role of information asymmetry. Total Quality Management & Business Excellence, 16(2), 185–197.
Covin, J. G., & Slevin, D. P. (1991). A conceptual model of entrepreneurship as firm behavior. Entrepreneurship Theory and Practice, 16(1), 7–26.
Das, K., Tamhane, T., Vatterott, B., Wibowo, P., & Wintels, S. (2018). The digital archipelago.
Day, G. S. (2011). Closing the marketing capabilities gap. Journal of Marketing, 75(4), 183–195.
Denning, S. (2018). Succeeding in an increasingly Agile world. Strategy & Leadership, 46(3), 3–9.
Edelman, L. F., Brush, C. G., & Manolova, T. (2005). Co-alignment in the resource–performance relationship: Strategy as mediator. Journal of Business Venturing, 20(3), 359–383.
Ferreira, J. J., Azevedo, S. G., & Ortiz, R. F. (2011). Contribution of resource-based view and entrepreneurial orientation on small firm growth. Cuadernos de Gestión, 11(1), 95–116.
Frambach, R. T., Fiss, P. C., & Ingenbleek, P. T. M. (2016). How important is customer orientation for firm performance? A fuzzy-set analysis of orientations, strategies, and environments. Journal of Business Research, 69(4), 1428–1436.
Gelman, A., Hill, J., & Vehtari, A. (2021). Regression and other stories. Cambridge University Press.
Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer Nature.
Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). An introduction to structural equation modeling. In Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook (pp. 1–29).
Hills, G. E., Lumpkin, G. T., & Singh, R. P. (1997). Opportunity recognition: Perceptions and behaviors of entrepreneurs. In Frontiers of Entrepreneurship. Babson College Press.
Hughes, M., & Morgan, R. E. (2007). Deconstructing the relationship between entrepreneurial orientation and business performance at the embryonic stage of firm growth. Industrial Marketing Management, 36(5), 651–661.
Kanaan-Jebna, A., Baharudi, A. S., & Alabdullah, T. T. Y. (2022). Entrepreneurial orientation, market orientation, managerial accounting and manufacturing SMEs satisfaction. Journal of Accounting Science, 6(1), 1–14.
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59–68.
Kumar, V., & Petersen, J. A. (2005). Using a customer-level marketing strategy to enhance firm performance: A review of theoretical and empirical evidence. Journal of the Academy of Marketing Science, 33(4), 504–519.
Lumpkin, G. T., & Dess, G. G. (1996). Clarifying the entrepreneurial orientation construct and linking it to performance. Academy of Management Review, 21(1), 135–172.
Meroño-Cerdán, A. L., & López-Nicolás, C. (2017). Innovation objectives as determinants of organizational innovations. Innovation, 19(2), 208–226.
Miller, D. (1983). The correlates of entrepreneurship in three types of firms. Management Science, 29(7), 770–791.
Moorman, C., & Day, G. S. (2016). Organizing for marketing excellence. Journal of Marketing, 80(6), 6–35.
Morgan, N. A., Vorhies, D. W., & Mason, C. H. (2009). Market orientation, marketing capabilities, and firm performance. Strategic Management Journal, 30(8), 909–920.
Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20–35.
Noble, C. H., & Mokwa, M. P. (1999). Implementing marketing strategies: Developing and testing a managerial theory. Journal of Marketing, 63(4), 57–73.
Park, C. W., Eisingerich, A. B., & Park, J. W. (2013). Attachment–aversion (AA) model of customer–brand relationships. Journal of Consumer Psychology, 23(2), 229–248.
Rauch, A., Wiklund, J., Lumpkin, G. T., & Frese, M. (2009). Entrepreneurial orientation and business performance: An assessment of past research and suggestions for the future. Entrepreneurship Theory and Practice, 33(3), 761–787.
Ringle, C. M., Sarstedt, M., Mitchell, R., & Gudergan, S. P. (2020). Partial least squares structural equation modeling in HRM research. The International Journal of Human Resource Management, 31(12), 1617–1643.
Rosário, A. T., & Dias, J. C. (2023). How has data-driven marketing evolved: Challenges and opportunities with emerging technologies. International Journal of Information Management Data Insights, 3(2), 100203.
Sahni, N. S., Wheeler, S. C., & Chintagunta, P. (2018). Personalization in email marketing: The role of noninformative advertising content. Marketing Science, 37(2), 236–258.
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons.
Shen, Y., Wang, Q., Hua, D., & Zhang, Z. (2021). Entrepreneurial learning, self-efficacy, and firm performance: Exploring moderating effect of entrepreneurial orientation. Frontiers in Psychology, 12, 731628.
Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319–1350. https://doi.org/10.1002/smj.640
Tiago, M. T. P. M. B., & Veríssimo, J. M. C. (2014). Digital marketing and social media: Why bother? Business Horizons, 57(6), 703–708.
Trainor, K. J., Andzulis, J. M., Rapp, A., & Agnihotri, R. (2014). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM. Journal of Business Research, 67(6), 1201–1208.
Wang, C. L. (2008). Entrepreneurial orientation, learning orientation, and firm performance. Entrepreneurship Theory and Practice, 32(4), 635–657.
Wiklund, J., & Shepherd, D. (2003). Knowledge-based resources, entrepreneurial orientation, and the performance of small and medium-sized businesses. Strategic Management Journal, 24(13), 1307–1314.
Zahra, S. A., & Covin, J. G. (1995). Contextual influences on the corporate entrepreneurship–performance relationship: A longitudinal analysis. Journal of Business Venturing, 10(1), 43–58.
Refbacks
- There are currently no refbacks.


