Teachers, Students, and Thinking Machines: Rethinking the Role of Artificial Intelligence in Higher Education
Abstract
Artificial intelligence (AI) has rapidly emerged as a disruptive force in higher education, transforming how knowledge is produced, disseminated, and validated within academic communities. In Latin America, however, this transformation unfolds within persistent structural inequalities, where digital modernization progresses unevenly and intersects with socio-economic, institutional, and technological disparities.
This study examines the perception and use of AI at Universidad del Valle–Pacífico Campus (Colombia), serving as a representative case of emerging educational innovation in a context shaped by regional constraints. Adopting a mixed-methods approach, the research combines: (i) online surveys administered to faculty members (N = 64) and students (N = 416), analyzed using descriptive and inferential statistics (Pearson’s χ², p < 0.05); and (ii) a focus group with ten instructors, analyzed through text mining and semantic network techniques.
The findings reveal widespread adoption of AI tools—particularly ChatGPT—among students (98%) and faculty (74%), primarily for information retrieval, content generation, and pedagogical support. High levels of perceived usefulness (80–90%) and motivation (75–87%) were reported, with affective responses such as curiosity and amazement playing a significant role in engagement. Despite these positive perceptions, concerns remain regarding response accuracy, plagiarism, and technological dependency, further exacerbated by limited formal training in AI (59–70%).
Inferential analysis demonstrates statistically significant associations between sociodemographic variables, ethical orientations, and usage patterns, indicating heterogeneous adoption across the academic community. Qualitative findings further suggest that AI is perceived as a transformative agent capable of reshaping educational roles, pedagogical practices, and ethical frameworks.
Overall, the study highlights the urgent need for Latin American universities to reconsider pedagogical models, update governance and ethical guidelines, and implement inclusive strategies that promote equitable access, protect academic integrity, and strengthen institutional resilience in the context of AI integration.
Keywords: Artificial Intelligence; Higher Education; Digital Transformation; Educational Innovation; Academic Integrity; Ethics in AI; Technology Adoption; Latin America.
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